Terms and Conditions/Cookies

Ranchi Art & Antiquarian Books
Terms and Conditions

Please Read

Payment for Goods

All prices are displayed in Pounds Sterling and include all UK taxes. 
When making a purchase in the Shop you will be taken to the secure payment section where you can pay using PayPal or direct bank transfer (please advise me if you wish to use this option and I will, if necessary, provide account payment details).
When paying through PayPal please make the payment to  [email protected]
Please select your country of destination from the postage drop-down menu and enter your Shipping Band Code Letter or the shipping charge in Pounds Sterling as displayed at the bottom of the item description.  Please be assured that your payment details are completely secure and no records are kept of these details on this site.
Cheques on UK banks are also accepted but your item will not be dispatched until the cheque has been cleared.
Payment can be made in cash when collecting the item in person.
Payment Plans can also be arranged where you can make instalment payments to suit your requirements but the item will not be shipped until full payment has been made.  

Postage Costs

Postage costs are based on the gross weight of the item purchased including the packaging which, in the case of a framed painting, for example, may be as much as the net weight of the item (weight before packing) or more. The gross weight determines which Shipping Band your purchase will enter and this is identified by the Shipping Band Letter or the charge in Pounds Sterling which is listed at the bottom of the item description. Items below 2.000kg will normally be shipped by  Royal Mail 1st Class, 1st Class Signed-For or Special Delivery depending on value and within the Royal Mail dimension limits. Items above 2.000kg or beyond the dimension limits will be shipped by Courier with full tracking.  International items above 2.000kg will usually be shipped by FedEx or UPS which includes tracking. Please contact me for shipping quotes for items weighing more than 2.000kg unless the charge is stated below the listing or for any special delivery requirements.
For full details please follow this link :  Postage Charges

 

Cancellation and Returns

Under the Distance Selling Regulations you have the right to return any purchased item(s) within 14 working days following receipt of the item(s) and claim a refund of any money paid.
You must advise me by email that you are returning the item(s) and claiming a refund.
The cost of return postage will be at your own expense.
The returned item(s) must be in the same condition as it (they) was (were) dispatched.
Following my receipt of the returned item(s) and providing it (they) is (are) in the same condition as when dispatched, I will refund all money paid including original postage. 

Privacy Policy

Any personal information that I have from your purchase, such as email address, postal address, telephone number etc., will not be disclosed to any other party except the shipping company or authority that is shipping your purchase.

Please note that only PayPal will access your banking details. I will not have access to any of these details.

 

Cookies

Please be aware that you have the choice to accept or decline cookies which may be used by websites encountered while navigating the Internet. Please set your browser Privacy settings in Internet Options to your desired level.

On this site, please be advised that the Shopping Basket in the Shop is cookieless.
The  Facebook "Share" button on this site allows you to share this site on your Timeline without using cookies.
However, the use of other Facebook and Twitter buttons/links will be the subject of Targeting Cookies which will record browsing habits and preferences when you follow these links. In these cases please note the following :

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Functionality cookies may in certain cases be used, in which case, please note the following :

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Analytics 

This website sets performance cookies. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device. 

Switching off Cookies

If you do not wish to use cookies please remove or disable cookies via your browser.  In Internet Explorer, for example, you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy" and selecting "Block all cookies" using the interactive selector. In Firefox, likewise, you can adjust your cookies' settings by clicking "Tools", "Options" and "Privacy". For other browsers please follow the appropriate instructions.

Please note, however, that blocking cookies will have a negative impact on the usability and functionality of many websites and so this must be taken into consideration when deciding to block cookies.

Customer Survey

The Customer Survey, provided by Survey Monkey, uses cookies to improve the performance. Full details can be found on this link :

Survey Monkey cookies

 

 

 

 

 


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