Postage Charges and Calculation. Shipping General Guidance.

UK Shipping.

Note that all items addressed to a UK address are delivered Free.

Please check the total charge before proceeding.

Worldwide Shipping.

Note that the shipping charge is now listed below the item description under Europe or World (World means any country outside continental Europe). Please note this charge depending on your location. Contact if you have any queries.

Thank you.

General Guidance.

If you require further information about any items, or more detailed photographs, please contact me by email ranchiartandbooks@gmail.com or phone +447821953966.

Please be aware that most of the items in this shop are not new and as such will have been exposed to general usage and wear and tear. Any major defects or damages will be described in the item description but minor blemishes or abrasions may not be mentioned. Please accept this proviso when making a purchase.

All items can be delivered to the U.K. or to International destinations.

Recycled packaging materials will be used where appropriate.

Please note that, at the discretion of Ranchi Art & Antiquarian Books, glazing may be removed from the frame of a painting if it is considered to be unsuitable for shipping due to hazard or restrictions imposed by the carrier/courier/insurer. 

Please select your Shipping Charge ( Fixed Rate Charge) as indicated at the end of the item description. This will then give you the total charge including shipping. Please then pay using the PayPal facility or contact for Bank Transfer or UK bank cheque options. 

Please be guided by any alternative instructions in the item description. If, for example, you wish to purchase a painting without the frame, it will be necessary to contact me for a new quote, unless this is already stated, as in most cases the shipping charge will be considerably less or Free in many cases.

Please contact me if you have any queries relating to the shipping charge or if you wish to discuss alternative delivery options. I will endeavour to deliver at the lowest cost to you.

Please note that the U.K. shipping charge may include Confirmed (Recorded Signed-For) if the value is above £20.00. (UK Shipping now Free for all items).  

International shipping will be by Royal Mail Standard Air Mail up to 2.000kg (or up to 5.000kg in the case of books) providing the value is less than £20.00. International Signed-For can be added to provide extra security if required at an additional charge unless already included. Items valued above £20.00 will include Tracking or Signed-For or both. Please note that if the listed Shipping Charge is not paid as stated in the listing details then the item will be dispatched by Royal Mail International Standard (without tracking or signed-for on delivery) at your risk i.e. no refund if the item is lost in transit. Following the introduction of higher postage charges to International destinations by Royal Mail in 2021 items weighing more than 1.250kg will be dispatched by Royal Mail International Economy if the stated Shipping Charge is not paid at your risk. Items above 2.000kg and outside the Royal Mail dimension limits will normally be shipped by FedEx or UPS with full tracking.

Note that any duties or taxes applied by the Customs Authorities of the buyer's country are not included in the shipping charge and will have to be paid by the buyer. Please check with your Customs Authority for details. 

With effect from 12th August 2012, items marked as "Ranchi Stock" will be shipped directly from the Ranchi Branch (Jharkhand India) of Ranchi Art & Antiquarian Books by International Carrier. Further details will be advised on purchase of such items. Please note that due to Customs and Security procedures there may be extended delays in your item being dispatched from India - we will endeavour to keep you advised on the progress of your item. Please contact for more information or alternative shipping arrangements.

Any changes relating to the shipping or charging of individual items will be indicated at the end of the item description. Please be guided by these instructions. If an item is being delivered Free of Charge this will be stated at the end of the item description. All items to UK addresses are delivered Free of Charge. Please check that the total charge applied is correct before completing your payment. If your item is being delivered to an International address and weighs less than 2kg and is valued at more than £20.00 please note the listed Shipping Charge includes tracking and signed-for to cover loss in transit. If the listed charge is not fully paid on purchase then the item will be dispatched at Standard International delivery or International Economy delivery, depending on weight, at your risk i.e. no refund on loss in transit. 

Please follow the Shipping Charge listing according to your country i.e. UK, Europe or World. 

Please contact if you have any enquiries or requests regarding Shipping Charges or related matters/concerns. 

Thank you. 

Ranchi Art & Antiquarian Books.  

Cancellation and Returns

Under the Distance Selling Regulations you have the right to return any purchased item(s) within 14 working days following receipt of the item(s) and claim a refund of any money paid.
You must advise me by email that you are returning the item(s) and claiming a refund.
The cost of return postage will be at your own expense.  Return postage  is not free.
The returned item(s) must be in the same condition as it (they) was (were) dispatched.
Following my receipt of the returned item(s) and providing it (they) is (are) in the same condition as when dispatched, I will refund all money paid, excluding your return postage, but  including original postage. 

Returns refer to defective items only and not to a change of mind regarding the purchase.

Exchanges are not accepted.

Privacy Policy/GDPR

Any personal information that I have from your purchase, such as email address, postal address, telephone number etc., will not be disclosed to any other party except the shipping company or authority that is shipping your purchase.

Please note that only PayPal will access your banking details. I will not have access to any of these details.

In compliance with GDPR requirements, the following information should be noted :

Any customer personal data, i.e. name, delivery address, email address, phone number, which is by necessity collected during the processing of orders, will normally be retained for 6 years + 1 year to comply with HMRC tax records requirements. If you want this data to be deleted before the usual 6 year + 1 year period please contact me and make your request. 

Please follow the Contact Us link in the website Menu under Welcome or any other Contact link in the website, or email me at ranchiartandbooks@gmail.com to make your request.

Ranchi Art & Antiquarian Books does not make marketing contact directly to previous customers unless they have requested this.   

Please note that your data may have been retained by the delivery/shipping company; please refer to your records to ascertain the identity of the delivery company and refer to their GDPR terms and conditions and if necessary contact them directly to make any enquiry. 

Please contact me if you have any further enquiries.

Ranchi Art & Books.